At Felix Drifter, we are committed to delivering your orders safely and promptly wherever you are in the world.
Order Processing
Orders are processed within 1-3 business days after confirmation.
Since we operate with cash on delivery (COD), payment is collected at the time of delivery.
Shipping Methods and Delivery Time
We ship orders worldwide using trusted courier partners.
Delivery times vary by location but typically range from 5 to 15 business days.
Please note that delivery times are estimates and may be affected by customs, weather, or other unforeseen delays.
Shipping Charges
Shipping fees are calculated at checkout based on the delivery location and package size.
Any customs duties or import taxes are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress.
If you do not receive tracking information within 3 business days after order processing, please contact us at [email protected].
Delivery Issues
Felix Drifter is not responsible for delays or non-delivery caused by courier services, customs clearance, or incorrect shipping information provided by the customer.
Please ensure your shipping address is accurate and complete to avoid delivery issues.
Failed Delivery and Returns
If a delivery attempt fails due to an incorrect address or absence, the order may be returned to Felix Drifter.
Customers will be responsible for additional shipping charges for re-delivery.
Contact Us
For any shipping-related questions or concerns, please contact us at:
[email protected]